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Questions about a Global knife, a warranty, or how to sharpen yours? Our team picks up the phone and reads every message.
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Global Cutlery USA
Address
711 Third Avenue
New York, NY 10017
United States
New York, NY 10017
United States
Phone
+1 212-751-2650
Mon to Fri, 9am to 5pm ET
Mon to Fri, 9am to 5pm ET
Email
Use the form for the fastest reply. We respond within one to two business days.
Workshop
Knives are forged by Yoshida Metal Industry in Niigata, Japan. US distribution and support run from New York.
Common Questions
Sharpening & Care
A Global ceramic sharpening rod keeps the edge true day to day. For a full refresh, use a 1000 grit whetstone at 15 degrees per side, then polish with 3000 grit. Hand wash only, dry immediately.
Warranty
Global knives carry a limited warranty against manufacturing defects. Normal wear, misuse, and damage from dishwashers or pull-through sharpeners are not covered. Reach out with a photo and proof of purchase.
Where to Buy
Global knives are sold through authorized retailers worldwide. For the full range and current pricing, visit the official shop. Use the form above if you need help finding a local stockist.